Frequently Asked Questions

Archive 2025-2026

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Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment

Domestic Students

International Students

Students with a Qualifying Life Event

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Online Waiver Periods:

 

International 'F1' Visa Students

Fall Semester: 07/16/2025 - 09/15/2025

Spring Semester: 12/02/2025 - 02/10/2026

The Spring waiver deadline ended 02/10/2026. The online waiver system can no longer accept new waiver requests.

Summer Semester: 04/15/2026 - 06/10/2026

All F1 visa holders are required to enroll in the University of Dallas Student Health Insurance Plan (SHIP) unless a waiver is submitted and approved. The cost of the insurance coverage is not included in your tuition or fees and will appear as an additional charge on your account.  International students can request a waiver to SHIP but must demonstrate that they have equivalent, alternative health insurance coverage. In order to be approved for a waiver, your alternative health coverage must meet or exceed the requirements as set forth below and be submitted prior to the 06/10/2026 waiver deadline.  Notification of acceptance or rejection of this request will be sent to your school’s email within seven business days.

  1. Criteria to submit a waiver request:
    1. Student is sponsored by the government of the student’s home country and is provided through a PPACA compliant plan. If a non-PPACA compliant plan, the sponsoring entity must guarantee payment of all health expenses in writing.
    2. Student is enrolled in a US employer-provided group health plan that is PPACA compliant.
    3. If the health plans above do not include medical evacuation and repatriation, a rider must be purchased providing coverage at equal limits to SHIP.
  2. The alternative coverage must meet the following minimum requirements:
    1. Provide the Essential Minimum Benefits required by the PPACA with no annual limits. A list of the Essential Minimum Benefits can be found here: https://www.healthcare.gov/glossary/essential-health-benefits/ .
    2. Policies annual Deductible of no more than U.S. $500. (Except for employer plans)
    3. Contain no exclusions for pre-existing conditions.
    4. Covers 100% of Preventive Care as defined by the PPACA. A list of these preventive services can be found here: https://www.healthcare.gov/coverage/preventive-care-benefits/.
    5. Medical evacuation coverage amount is no less than $50,000.
    6. Repatriation coverage amount is no less than $25,000.
    7. Dates of coverage meet or exceed the requirement for the school semester.
  3. If your alternate coverage meets the above minimum requirements, submit electronic copies of the following documents with your online waiver request:
    1. A scanned copy of the front and back of your health insurance ID card indicating the student as a covered member.
    2. A scanned copy of your complete policy, including coverage amounts, exclusions, and limitations in English using US dollars.
    3. A scanned copy of your medical evacuation and repatriation coverage (if you have this coverage).

NOTE:  Travel plans or plans that require you to pay for treatment yourself and then apply for reimbursement will NOT be accepted by the University for waiver approval.

Domestic Students 

Annual/Fall: 05/01/2025 - 09/15/2025

Spring/Summer: 12/02/2025 - 02/09/2026

The Spring/Summer waiver deadline ends 02/09/2026. 

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachussets  01115
1 (877) 657-5030
Customer Service

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program