Frequently Asked Questions

Archive 2025-2026

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Insurance ID Card & Other Resources

Insurance ID Card

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment

Domestic Students

International Students

Students with a Qualifying Life Event

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Online Waiver Periods:

 

International 'F1' Visa Students

Fall Semester: 07/16/2025 - 09/15/2025

Spring Semester: 12/02/2025 - 02/10/2026

The Spring waiver deadline ended 02/10/2026. The online waiver system can no longer accept new waiver requests.

Summer Semester: 04/15/2026 - 06/10/2026

The Summer waiver deadline ended 06/10/2026. The online waiver system can no longer accept new waiver requests.

Domestic Students 

Annual/Fall: 05/01/2025 - 09/15/2025

Spring/Summer: 12/02/2025 - 02/09/2026

The Spring/Summer waiver deadline ends 02/09/2026. 

Dental Option

Optional Dental Plan

Offered in partnership with Guardian Dental

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachussets  01115
1 (877) 657-5030
Customer Service

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program