Frequently Asked Questions

Archive 2024-2025

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheet

Online Enrollment

Domestic Students

International Students

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Online Waiver Periods:

 

International 'F1' Visa Students

Fall Semester: 07/16/2024 - 09/23/2024

Spring Semester: 12/02/2024 - 02/10/2025

Summer Semester: 04/15/2025 - 06/10/2025

The Summer waiver deadline ended 06/10/2025. The online waiver system can no longer accept new waiver requests.

Domestic Students 

Annual/Fall: 05/01/2024 - 09/16/2024

Spring/Summer: 12/02/2024 - 02/10/2025

The Spring/Summer waiver deadline ended 02/10/2025. The online waiver system can no longer accept new waiver requests.

Enhanced Products

Optional Dental Plan

Offered in partnership with Guardian Dental

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachussets  01115
1 (877) 657-5030
Customer Service

Guardian Dental

This service is not administered by Academic HealthPlans.
1 (866) 569-9900
Monday - Friday 9 AM - 9 PM EST

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

Telehealth Solution

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program